Cosmetic Formulation Hub

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Privacy Policy

# Privacy Policy

Last updated: 7th August 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully before using our Service.

# 1. Interpretation and Definitions

## 1.1 Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

## 1.2 Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application means the software program provided by the Company or Operator downloaded by you on any electronic device, named Cosmetic Formulation Hub.
  • Business refers to the Company or Operator as the legal entity that collects consumers' personal information and determines the purposes and means of the processing of consumers' personal information.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cosmetic Formulation Hub, 15 Greshop Road, Forres, IV36 2GU, United Kingdom, Aromantic Ltd. For the purpose of the GDPR, the Company or Operator is the Data Controller.
  • Consumer refers to you.
  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Country refers to the United Kingdom.
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company or Operator as the legal person that alone or jointly with others determines the purposes and means of processing personal data.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to you such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company or Operator. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • Website refers to Cosmetic Formulation Hub, accessible from https://www.CosmeticFormulationHub.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

# 2. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

# 3. Collecting and Using Your Personal Data

## 3.1 Types of Data Collected

### 3.1.1 Personal Data

While using Our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Bank account information
  • Credit card number and expiration date
  • Usage Data

### 3.1.2 Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

### 3.1.3 Information from Third-Party Social Media Services

The Company or Operator may allow you to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter
  • LinkedIn
  • Apple

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities, or your contact list associated with that account.

You may also have the option of sharing additional information with the Company or Operator through your Third-Party Social Media Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company or Operator permission to use, share, and store it in a manner consistent with this Privacy Policy.

### 3.1.4 Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use only essential Cookies to provide you with services available through the Application or Website and to enable you to use some of its features. We do not use non-essential Cookies or track any personally identifiable information.

## 3.2 Use of Your Personal Data

The Company or Operator may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
  • To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To manage Your requests: To attend and manage your requests to us.
  • For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which Personal Data held by us about our Service users is among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.

## 3.3 Retention of Your Personal Data

The Company or Operator will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

When your Personal Data is no longer required by law or rights or obligations by us or you, we will delete the Personal Data. In most cases, Personal Data will be deleted upon termination or expiry of the agreement between you and the Company or Operator or upon your written request.

## 3.4 Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s or Operator's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to—and

maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company or Operator will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. Transfers of Personal Data outside the UK or EU are safeguarded by Standard Contractual Clauses (SCCs).

## 3.5 Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service.

You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

## 3.6 Disclosure of Your Personal Data

### 3.6.1 Business Transactions

If the Company or Operator is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

### 3.6.2 Law Enforcement

Under certain circumstances, the Company or Operator may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

### 3.6.3 Other Legal Requirements

The Company or Operator may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company or Operator
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

## 3.7 Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. However, we implement access controls to ensure that only authorized personnel have access to your personal data.

# 4. Data Subject Rights

The Company or Operator undertakes to respect the confidentiality of your Personal Data and to guarantee that you can exercise your rights.

You have the right under this Privacy Policy, and by law if you are within the EU, to:

  • Request access to your Personal Data. The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. This also enables you to receive a copy of the Personal Data we hold about you.
  • Request correction of the Personal Data that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing, and there is something about your particular situation that makes you want to object to our processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Request erasure of your Personal Data. You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it.
  • Request the transfer of your Personal Data. We will provide to you, or to a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent to using your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Service.

You can exercise your rights by contacting us at info@cosmeticformulationhub.com. We respond to data subject requests, such as those for access, rectification, or deletion, within one month as required by GDPR.

# 5. Third-Party Services

We use the following third-party service providers to process personal data on our behalf:

These providers are GDPR compliant and have been carefully selected to ensure the protection of your personal data.

# 6. Children's Data

Our service is intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, please do not use our service or provide any personal data.

# 7. Marketing and Communication

We do not use your personal data for marketing purposes unless you have explicitly opted in to receive such communications. You can manage your marketing preferences at any time through your account settings or by contacting us directly.

# 8. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. If we make significant changes to the policy, we will notify you by posting a notice on our website or through other appropriate communication channels. However, we do not require you to re-consent to the updated policy. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our services after any modifications to the policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the updated Privacy Policy.

# 9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

We will do our best to respond to your inquiry as soon as possible.